Complimentary shipping over $75 · 30-day tail-wag guarantee

PAWCHÉ — Wag with swag.
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Shipping & Returns

Shipping

  • Orders are packed and dispatched within 1–2 business days.
  • Standard delivery is $6.95 and arrives in 3–7 business days.
  • Free standard shipping on every order over $75.
  • Express delivery is $14.95 and arrives in 1–3 business days.
  • You'll get a tracking link by email as soon as your parcel leaves us.

Returns — the 30-day tail-wag guarantee

  • Return anything unworn, unwashed and with tags attached within 30 days of delivery.
  • Email hello@pawche.com with your order number and we'll send a return label.
  • Refunds go back to the original payment method within 5 business days of arrival.
  • Exchanges for a different size are free once per order.
  • Sale items and gift cards are final sale.

Faulty or wrong item

  • Send a photo to hello@pawche.com within 14 days and we'll replace it or refund you in full — no return shipping cost to you.

Still stuck? Contact us and we'll sort it out.